TripPal

Hotel Booking Platform with AR

USA
Travel & Tourism
Mobile App
Hotel Booking

Reimagining Hotel Booking for Groups and Immersive Travel

About the project

TripPal is a hotel booking platform designed for people who travel together. It combines group trip planning tools with AR-based travel guides, helping users coordinate decisions, explore destinations in advance, and manage their stay through a single mobile experience.

The platform is built for global use and focuses on reducing friction that typically appears when multiple people plan and book a trip together.

See in action
:
Results in numbers
Impact at a Glance

The project was delivered within a tight timeline while maintaining a high level of design quality and feature depth. The result is a scalable product ready for future expansion and monetization.

85%
Task Success Rate
3 min
Time to First Value
100%
Core Flows Validated
The challenge
Friction in Group Travel Planning

Most hotel booking platforms are optimized for solo decisions, not group travel. Coordinating preferences, budgets, and schedules across friends or family usually happens outside the booking flow, scattered across chats, notes, and spreadsheets.

At the same time, pre-booking information is limited to static photos and descriptions that rarely reflect the real experience. Once on site, guests still deal with slow check-ins, physical keys, and disconnected hotel services. The journey feels fragmented before it even begins.

Solution
Making Group Travel Easier

We designed TripPal around three ideas: shared decision-making, clearer expectations before arrival, and smoother hotel interactions. Group planning happens inside a shared workspace where users can build itineraries together, vote on options, and split payments without leaving the platform.

AR travel guides allow users to explore hotels and nearby areas in 3D, making the booking decision more informed and less abstract. During the stay, digital access and personalized room settings reduce reliance on traditional hotel procedures.

RESULTS & IMPACT
Higher Confidence, Better Decisions, Stronger Engagement

TripPal redefined the pre-travel experience by replacing static content with interactive exploration and social planning. Users gained greater confidence in their booking choices, while collaborative features reduced friction in group decision-making. As a result, the platform improved engagement, satisfaction, and booking conversion potential.

Ready to Turn Traffic Into Action With UX?
Let’s review your user experience and identify where it can drive clearer decisions, higher engagement, and measurable growth.
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